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Frequently Asked Questions
What is Counseling?
Counseling is a nonjudgmental safe space for individuals to discuss issues and challenges throughout their lives that affect their current state of mental health while maintaining confidentiality. The therapist is trained and competent in helping the client develop problem solving and coping skills while identifying a potential diagnosis that impacts mental health.
What is an LPC-Associate?
An LPC Associate (Licensed Professional Counselor Associate) is a licensed mental health professional who has completed a graduate degree in counseling and passed the national licensing exam. They are fully qualified to provide counseling services and work directly with clients but must complete a supervised clinical internship under the guidance of an approved LPC-Supervisor before becoming independently licensed. LPC Associates provide high-quality, evidence-based therapy while continuing to develop advanced clinical skills through ongoing supervision.
What ages do you see?
We currently are seeing ages 13+ years old. However, we are open to seeing 11 and 12 year olds if they are able to navigate through virtual sessions
Do you take Insurance?
Yes, we take Aetna, Blue Cross Blue Shield, Carelon Behavioral Health, Evernorth/Cigna, Magellan Behavioral Health, Multiplan, United Healthcare, and Texas Medicaid Healthcare Partnership. However, for newly hired therapists, it takes time to get credentialed under insurance panels so please verify what insurances have been approved with your therapist.
If I don’t have insurance, how much is your rate?
The rates vary by the level of counselor. For more information on these fees, see our Pricing Page.
Do you have a "no-show" fee?
Yes, Our no show fee is $100 dollars. To avoid a no show fee, please provide us a 24 hour notice that you will have to miss your session. A no show fee disclaimer document will be provided at every intake session. If your appointment is on a Monday or if you call outside of business hours, please leave a voicemail or send an email despite the time. This will allow us to take notice of the timestamp regarding your request to cancel or reschedule to avoid no show fees.
Do you prescribe medication?
No, we currently do not have a psychiatrist on our team. However, if medication management is needed, please speak to Dr. Henry about recommendations for helpful psychiatrists nearby as a referral.
How is counseling helpful?
Counseling assists individuals in identifying their purpose, identity, while building interpersonal relationships. Further, counseling helps with life transitions, conflict resolution, boundary setting, effective communication, and self-care to restore mental stability.
Is my information confidential?
Yes, you will be provided with an informed consent to ensure your rights and limits to confidentiality required by the state. Further, your records will be kept in a HIPAA compliant database that is only accessible to the practice. Your personal information cannot be disclosed without your written permission.
Does specialty counseling cost extras?
No, specialty counseling costs the same as individual counseling services. However, you have to request the specialty services to ensure that you are paired with a therapist that specializes in that service.
Is your office in person or virtual?
At the moment, all services are virtual.
Do you work with open court cases?
No, we do not work with open court cases related to custody battles or any other court appearances.
What is an LPC-Associate?
An LPC Associate (Licensed Professional Counselor Associate) is a licensed mental health professional who has completed a graduate degree in counseling and passed the national licensing exam. They are fully qualified to provide counseling services and work directly with clients but must complete a supervised clinical internship under the guidance of an approved LPC-Supervisor before becoming independently licensed. LPC Associates provide high-quality, evidence-based therapy while continuing to develop advanced clinical skills through ongoing supervision.
M.O.S.H. is an online counseling platform, and all sessions are virtual.
We offer a FREE initial 15 minute therapy consultation to potential clients.